What is Uber and how does it work?

What is Uber and how does it work?

Uber is a ride-hailing firm that offers the Uber mobile app, which you should use to submit a trip request that’s routinely despatched to an Uber driver close to to you, alerting the driving force to your location. The accepting Uber driver will then come and choose you up and drive you to your requested vacation spot.

The Uber app routinely figures out the navigational route for the driving force, calculates the gap and fare, and transfers the cost to the driving force out of your chosen cost methodology, with out you having to say a phrase or seize your pockets.

Here is every thing that you must learn about Uber, together with the way it works, how to enroll and how you can use it.

Where is Uber available?

Uber is out there in over 700 cities worldwide. You possibly can see if it is available in your metropolis utilizing this Uber webpage.

How do you become an Uber rider?


There are two methods to enroll to become an Uber rider: by the Uber app (iOS or Android), or by the Uber web site. While you join, you may want to offer your full identify, a mobile quantity, an e-mail handle and grant entry to your location.

You may even have to offer a cost choice, whether or not that is a bank card, debit card, or a PayPal account. Uber also accepts Apple Pay and Google Pay when you have it arrange.

Rider app

Uber’s app may be downloaded from Apple’s App Store or Google’s Play Store. The app allows you to submit a trip request. It routinely finds your location and logs GPS knowledge.

It then matches you with the closest Uber driver available. When a driver accepts your trip, you may see their identify, license plate, picture, ranking, and a short lived substitute phone quantity. You can observe your Uber driver on the built-in map till they arrive with you and when on a trip, you’ll be able to observe your trip in real-time and share your ETA with buddies.

How does Uber work for riders?

First, obtain the Uber mobile app and signal as much as be a rider. As soon as you have signed as much as Uber, every thing takes place by the app. No money is exchanged with between you and the Uber driver, so that you by no means want to fret when you have sufficient money to get you Where that you must be.

As a substitute, the cost methodology you arrange whenever you signal as much as Uber might be used to routinely pay your Uber driver when a trip is accomplished, whether or not this be a bank card, debit card, Paypal, Apple Pay or Google Pay.

Submit a trip request

  • Open Uber in your mobile system.
  • Kind in Where you’re going within the “Where to?” field artwork the highest of the app.
  • Choose a experience mode by tapping one of many following choices that ought to seem with a fare estimate alongside them: UberX, UberXL, UberBLACK, UberTAXI, UberSUV, UberLUX, UberPOOL, or Help. You may even see some or all of those choices, relying in your location, time, and sheer availability.
  • Choose which methodology of cost you need to use. The cost methodology is under the experience modes and your default choice might be routinely chosen however you’ll be able to change it should you faucet on it.
  • Faucet the Verify UberX (or whichever experience mode you have chosen) button on the backside of the Trip Choices display.
  • You may then be requested to substantiate your pickup spot. Make sure you examine correctly to verify your telephone’s location has obtained it proper. Press Verify Pickup. Uber could take a couple of seconds or a couple of minutes to discover a driver close by.
  • As soon as Uber’s discovered a match, it should carry you to a display Where you’ll be able to watch your driver navigate towards you on a map and see his or her’s ETA. From this display, you may also see the driving force’s identify, license plate, picture, ranking, and a short lived substitute quantity for contact.

Cancel your trip

Typically it’s possible you’ll want to cancel a experience. The Uber app will permit you do that two to 5 minutes after you submit a request, however a cancellation payment could also be charged relying on metropolis.

Follow your trip

  1. When the driving force has arrived and famous in his personal app that you have entered the car, you will note a brand new Map display. You should utilize this to observe your trip. You too can hit faucet Ship Standing on the Map display to share your ETA in actual time, so your contacts know you are protected.
  2. While you’ve arrived at your vacation spot, the driving force will word in his app that the trip is full, after which your app will routinely course of the cost with the cost choice saved to your account.
  3. You can see previous trips by tapping on the three traces within the prime proper of the Uber app, adopted by Your trips.

Rate your driver

On the finish of your trip, the Uber app will ask you to charge your driver from one to 5 stars (5 being the best). This ranking will have an effect on the driving force’s present total ranking that each one riders see, thus enabling you to both advocate or warn towards the driving force.

You may also be capable to add a tip to your driver and pay them a praise by tapping one of many pre-set choices, similar to Glorious Service.

What do the other Uber cars mean?

Uber affords varied experience choices, together with the flexibility to request a luxurious car, break up fare with one other rider, or trip in a particular help car. Listed here are definitions for essentially the most generally available experience choices.

  • UberX: An everyday car for as much as 4 riders
  • UberXL: An everyday car for as much as six riders
  • UberBLACK: A high-end sedan for as much as 4 riders
  • UberTAXI: A companion taxi cab for as much as 4 riders
  • UberSUV: An SUV for as much as six riders
  • UberLUX: A high-end luxurious car for as much as 4 riders
  • UberPOOL: Share your experience with other riders and be routinely charged a assured break up fare
  • Help: An UberX choice that’s designed to offer extra help to seniors and folks with disabilities

What other features does Uber offer to riders?

Other than permitting riders to request a trip, there are a number of other features supplied inside the Uber app.

Since Could 2019, the Uber app affords London public transport info, for instance, permitting riders to see if there’s an alternate method dwelling. That is particularly helpful if there’s a surge – a value improve because of elevated demand – within the space you might be in.

It is also doable so as to add work and residential addresses to your Uber account, in addition to other saved locations, such because the resort you are staying at when on vacation for instance. This lets you choose the “Where to?” vacation spot extra smean.

You possibly can add “Trusted Contacts” to your Uber account too. As soon as somebody is setup as a Trusted Contact, you’ll be able to share your trip standing with a single faucet. It is also doable so as to add a member of the family to your account, permitting them to share your default cost methodology so you’ll be able to pay to your family members to make use of Uber, in addition to get trip notifications after they use it.

Break up Fare is a characteristic inside the Uber app too, permitting you to separate the fare with whoever you are travelling with. A contact must settle for to Break up Fare with you earlier than this can occur although and you may be charged a small payment.

There are other features we have not gone into element on, together with Quiet Mode for UberBlack and UberSUV drivers within the US, in addition to Uber Soar e-bikes. You possibly can examine Uber Soar e-bikes in our separate story, which particulars Where they’re available and how a lot they Rate to make use of.

How do you become an Uber driver?


For those who’re serious about being a driver slightly than a rider, go to this Uber webpage to enroll to be a driver (it is free). You have to be 21 years outdated, have not less than one yr of driving expertise, a sound driver’s license with proof of car registration and Insurance, and entry to an eligible 4- or 6-door car. After signing up, your driving report and prison historical past might be reviewed by Uber.

Driver app

Uber offers its drivers entry to a particular app. That app helps you resolve how, Where, and when to earn. While you need to drive, open the app and faucet Go On-line.

You possibly can observe your earnings, resolve whenever you need to get paid (finish of a car trip, and many others), observe worthwhile hotspots, minimise downtime, get entry to turn-by-turn navigation instructions, and leverage the rankings system to assist riders resolve you are one of the best driver for them.

Independent contractor

All Uber drivers can get paid weekly and drive wherever they need at any time of day. They do not need to report back to an workplace or a direct boss, however they do need to drive their very own private car, or not less than lease/lease one from an Uber companion.

Uber drivers are thought of unbiased contractors, which suggests taxation, work hours, pay, extra time advantages, and so forth are handled in a other way by varied political jurisdictions globally.


All UberBLACK, UberSUV, and UberTAXI rides are supplied by commercially licensed and insured companions and drivers. These transportation suppliers are coated by industrial Insurance insurance policies in accordance with native and state Requirements.

Uber also stated it affords US drivers third-party legal responsibility insurance policies that work with their present, private Insurance protection. You possibly can be taught extra about that from this Uber webpage.

Are there features to Uber?

There are a number of ride-hailing companies available in app shops, however the preferred one apart from Uber might be Lyft. All these apps operate almost identically, although each could offer a couple of distinctive features.

We now have a separate characteristic on Uber features for these in London, which you’ll be able to learn right here.

What is UberEATS?

Uber has partnered with eating places in choose cities to supply a food-delivery service, in which you’ll be able to order anything from a roster of native meals joints and get it delivered to you inside 35 minutes. This paid service is named UberEATS, and it has its personal Android and iOS mobile app. UberEATS, which also hires drivers, is out there in over a dozen main US cities and remains to be increasing.